Terms of Service (SIROW)

Article 1 (Purpose)

These Terms define the conditions, procedures, rights, obligations, and responsibilities between users and the operator regarding SIROW's webhook data automation and management services.

Article 2 (Definitions)

1. Service: a software solution that receives webhook events from external platforms and automatically writes them to Google Sheets.
2. User: an individual or business entity that agrees to these Terms and uses the Service.
3. Webhook: a method by which an external service sends real-time event data to a specified URL.

Article 3 (Effectiveness and Changes)

1. These Terms become effective when posted on the Service website.
2. The operator may amend these Terms within the scope permitted by applicable law and will provide prior notice of material changes.

Article 4 (Provision and Modification of Service)

1. The Service provides webhook reception, visual mapping, Google Sheets insertion, and execution log viewing.
2. The Service is currently in MVP/beta stage, and features may be changed or limited to improve quality.

Article 5 (Fees and Payment)

1. A free tier is available with monthly transfer limits. Paid plans may be provided under a separate pricing policy.
2. Payment and refund handling for paid services follows applicable law and separately published refund rules.

Article 6 (Service Interruption and Disclaimer)

1. Infrastructure notice: the Service is operated on dedicated self-hosted infrastructure.
2. Interruption reasons: the Service may be temporarily suspended due to power outages, network instability, maintenance, infrastructure replacement, software updates, or third-party platform disruptions.
3. Except in force majeure conditions, planned interruptions are announced in advance when feasible.

Article 7 (Data Protection and User Responsibility)

1. The operator makes reasonable efforts to process user data safely but does not guarantee 100% integrity or uptime in beta operation.
2. Users are responsible for maintaining independent backups of important data.
3. Database webhook payload logs are retained for up to 90 days for debugging/analytics and then deleted.

Article 8 (Limitation of Liability)

1. The operator is exempt from liability where the Service cannot be provided due to force majeure.
2. The operator is not liable for service failures or data loss attributable to user-side causes.
3. Users bear sole responsibility for legal disputes arising from the content they transmit through the Service.

Article 9 (Privacy Protection)

The operator endeavors to protect personal information as required by applicable law. Details are described in the separate Privacy Policy.

Article 10 (Governing Law and Jurisdiction)

1. These Terms are governed by the laws of the Republic of Korea.
2. Any disputes related to the Service are subject to the competent court of the operator's jurisdiction.